Frequently Asked Questions

We can be reached by telephone on Monday to Friday from 09:00 to 17:00 on 085-0608130, for business orders we can be reached by telephone on 06-22378796. You can also contact us by sending an email to info@kookgigant.nl or by filling in the contact form .

We do not have a physical store. We work from our own warehouse, please contact us if you want to take a look, you are very welcome!

We do everything we can to offer you the best service, but it is of course possible that you have a complaint. If you have a complaint, please feel free to contact us, we can be reached by telephone Monday to Friday from 09:00 to 17:00 on 085-0608130, you can also send an email to info@kookgigant.nl or fill in the contact form, we are happy to find a suitable solution for your complaint.

If you buy a knife from us, you have a minimum 2-year warranty with us, and we also offer a standard 30-day cooling-off period with your purchase.

You can pay afterwards with Klarna. Of course you can also pay with us with iDEAL, Google Pay, Apple Pay, PayPal, Maestro, Mastercard, VISA, American Express, Giropay, Belfius and Sofort.

That is certainly possible, we ship to all of Europe, to America and to Australia. Please take into account a longer delivery time.

Yes you can! At KookGigant we have an extensive range that is very suitable as a promotional gift. The people who receive the promotional gifts will enjoy years of enjoyment from a unique gift that really benefits you. Our knives are always delivered in a luxury gift box. You can easily request a quote by filling in the contact form , specifying the titles of the products and how many of each product you wish to have. You can also contact us by telephone by calling 06-22378796, we are happy to think along with you to come up with a suitable quote. Requesting a quote is of course without obligation.

You can cancel your order by contacting us. We can be reached by telephone Monday to Friday from 09:00 to 17:00 on 085-0608130, you can also send an email to info@kookgigant.nl or fill in the contact form , we will keep you informed of your cancellation.

For orders in the Netherlands and Belgium: if you order before 3 p.m. on a working day, it will be delivered the next day! Orders placed over the weekend will be delivered to your home on Tuesday. Within the EU it will take an average of 3 working days.

As soon as your order has been processed by us, you will receive an email with a Track & Trace code with which you can track your order.

In the Netherlands the following applies: ordered on working days before 3:00 PM = delivered the same day. Orders placed over the weekend will be delivered to your home on Tuesday.

With an order from €20, the shipping costs are free in the Netherlands. Under €20, you pay €2.90 in shipping costs.

In Belgium: ordered on working days before 3:00 PM = delivered the next day. Orders placed over the weekend will be delivered to your home on Tuesday.

With an order from €20, the shipping costs are free in the Netherlands. Under €20, you pay €2.90 in shipping costs.

Delivery to Germany takes up to 2 days.

With an order from €20, the shipping costs are free in Germany. Under €20, you pay €2.90 in shipping costs.

We ship all over Europe, to America and to Australia.

Yes you can! It is of course possible that you are not satisfied with your purchase. You can then return your order free of charge within 30 days. To return your order, you must meet the following conditions:

1. The product must not have been used. You may view and rate the product just as you would in a physical store. If the product has been used, we will refuse the return.

2. The product is undamaged. The product will be returned to us in its original condition. This condition also applies to any accessories.

3. If there is an exception to the voluntary 30-day trial period, it will be stated on the product page.

For a quick settlement, we advise you to contact us by calling 085-0608130 or to fill in the contact form . You will then receive the correct return details from us for a free return.

Yes you can! You can return and exchange your order for free within 30 days. To return your order, you must meet the following conditions:

1. The product must not have been used. You may view and rate the product just as you would in a physical store. If the product has been used, we will refuse the return.

2. The product is undamaged. The product will be returned to us in its original condition. This condition also applies to any accessories.

3. If there is an exception to the voluntary 3-day trial period, it will be stated on the product page.

For a quick settlement, we advise you to contact us by calling 085-0608130 or to fill in the contact form . You will then receive the correct return details from us for a free return. Indicate on the received return form for which product you want to exchange your original order. As soon as we have received your return and return form, we will create a new order for you with the desired product, which will be delivered the next day.

In the event of a price difference between the original order and the desired product, the difference will be refunded to your account or a payment request will be sent via email for the difference.

As soon as we have received your return shipment, your purchase amount will be refunded to your account within working days.

If your product has broken down due to normal use within the warranty period of 2 years, we will try to offer a suitable solution. Please contact us in the event of a defect, this can be done by email: info@kookgigant.nl, via the contact form or by telephone: 08-0608130.

Japanese knives are sharper, thinner and very strong. The best Japanese chef's knives have been made for hundreds of years from a special type of steel: damascus. Damascus steel is harder than other types of steel. They consist of 67 layers of steel and due to the frequent folding of the steel, more carbon is absorbed and distributed throughout the steel. This makes the steel extremely hard and razor-sharp, because it can be sharpened at a sharper angle compared to a European chef's knife. The best Japanese chef's knives from KookGiant are included in the 7-piece Japanese knife set.

The Santoku knife is one of the best Japanese chef's knives. This is the real all-rounder in the kitchen and therefore indispensable for every chef and hobby cook. You can cut, chop or slice vegetables, meat and fish with this knife. Thanks to the handy dimples on the side of the blade, slices of vegetables or meat are less likely to stick to the blade. A lot safer and ideal for daily use.

Another popular Japanese chef's knife is the Nakiri , the vegetable knife with which you can really cut any vegetable into perfect cubes or slices. The Nakiri knife has a super thin, rectangular blade. This makes the knife ideal for wafer-thin cutting of vegetables.

The answer is simple: Japanese knives are some of the best quality knives you can buy. The Japanese chef's knives are praised for the sharpness of the blade. You can cut meat, vegetables or fish into small pieces without any effort. But that's not all. Japanese knives also stay sharp longer than other knives. So cooking has never been easier than with a Japanese knife. You will have prepared all the ingredients in no time before you start cooking.

Moreover, Japanese knives are unique and visually a real asset to any kitchen. That is because the blades of Damascus steel have the most beautiful varied patterns. You can recognize the pattern by its wavy movements and cloud formation. They are not only functional, but Japanese knives are real collector's items. Both for the chef and the amateur chef.

The last reason why you should buy Japanese knives is because these knives have a lightweight blade. As a result, cutting is absolutely not tiring and you have more control over the knife. This enables much more precise cutting movements. At KookGigant we offer a wide range of Japanese knives. So are you convinced and would you also like to cut your ingredients with the finest knives in the world? Then take a look at our Japanese knives .

A set of good kitchen knives is worth its weight in gold. It makes cooking a lot easier and more fun. A good kitchen knife is sharp, feels good in the hands and lasts a long time. We can tick off all these features with Japanese kitchen knives. Japanese kitchen knives are made of the best steel, damascus, and are razor sharp. They are sharpened at an angle of 15 degrees, which is ideal for wafer-thin cutting of vegetables or meat. It is therefore not for nothing that many chefs from all over the world use Japanese kitchen knives.

Are you not a chef, but do you want the very best tools in your kitchen? Then also order good kitchen knives. At KookGigant we offer a wide range of Japanese kitchen knives. From vegetable knives to chef's knives and complete knife sets . You are guaranteed to buy good kitchen knives in our webshop.

Once you have purchased good kitchen knives, it is important to maintain them properly. We recommend that you clean your kitchen knives by hand to maintain the quality. Dry them well after washing and put them back in your kitchen drawer. In addition to cleaning, it is good to regularly sharpen a kitchen knife with a knife sharpener . That way you can enjoy your good kitchen knives even longer.

A santoku knife is the Japanese version of a chef's knife and is really indispensable in every kitchen. This knife therefore originates from Japan. It is also called the Asian chef's knife and is very popular among Asian home and professional chefs. The name santuko means 'three virtues'. This refers to the fact that this knife is extremely suitable for cutting, chopping and carving vegetables, meat and fish. In Europe, this knife is best known as an 'all-rounder'.

The santoku knife has a wide blade without a point. The straight blade has almost the entire length and the knife has the same width. At the end the blade only tapers to a point, which makes the knife look quite wide. The side has handy dimples. They are there for a reason. Thanks to these dimples, slices of vegetables or meat are less likely to stick to the blade. Ideal for daily use in the kitchen. Most santoku knives are 18 cm long and made of the strong damascus steel. At KookGigant we have an extensive range of Santoku knives .

You can use a santoku knife for everything in the kitchen. Santoku means '3 virtues', which refers to the 3 cutting techniques you can perform with a santoku knife. With this knife you can cut, chop and slice vegetables, meat and fish. In other words, a real all-rounder in the kitchen. A Santoku knife is also perfect for real precision work. You can cut ingredients wafer thin with this knife. Think of onions, garlic, pepper, tomato or salmon.

Is this a knife you really need to have in your kitchen? Then we say yes! Cutting vegetables has never been so easy with this knife. This is partly due to the lightweight blade, which therefore fits well in the hand.

The cutting technique of a santoku knife is slightly different from a chef's knife. You move the blade from back-top to bottom-front. With this cutting technique you cannot hold your fingers against the blade like with a chef's knife. The santoku knife comes loose from the cutting board. So watch your fingers carefully or grab a chef's knife just to be on the safe side. This cutting technique is just a bit safer.

A good knife set consists of all the knives you need for the kitchen. With a good set of knives you can chop, slice and slice meat, fish, vegetables and poultry. You have a knife from your knife set for every ingredient. The basis of a good knife set consists of a chef's knife, paring knife, bread knife and a carving knife. Before purchasing a knife set, think carefully about which knives you use a lot and see whether these knives are included in the set. Finally, a good knife set is of course of high quality and made of the best materials, such as the Japanese knives of damascus steel.

At KookGigant we have different knife sets in our range. From small to extensive sets. With or without knife block. In- or exclusive scissors. You read it already, the offer varies enormously.

Do you want to buy a knife set? Then there are several choices you can make. Are you going for a Japanese or European knife set? How many knives do I need? Do you opt for a 5,6,7,8 or 9 piece knife set? Are the knives you often use in the kitchen included in the set? Use that list to find the perfect knife set. Choose a knife set that suits your needs.

A knife set is an investment that you will enjoy for years to come. Therefore choose a quality knife set, because then you can enjoy it for an extra long time. When you think of quality, you think of Japanese knives. These are sharper and cut more precisely than European knives. At KookGigant we have various Japanese knife sets available, which contain the most commonly used Japanese knives.

A perfect knife set is different for everyone. Are you planning to buy a knife set? Then think carefully in advance which knives you use every day. The perfect knife set for you contains all the knives you often use. Most people start with a basic knife set that includes at least a chef's knife, bread knife, paring knife and paring knife.

You can also expand a knife set with separate knives or opt for a more extensive knife set, which also includes a chopping knife or a filleting knife, for example. Depending on your wishes and uses in the kitchen, the perfect knife set is different for everyone. Finally, it is important to also look closely at quality. If you choose a Japanese knife set, you are assured of razor-sharp knives that last extra long thanks to their hard type of steel. A European knife set, on the other hand, is made of less hard steel, but cheaper in price. Which knife set are you going for? At KookGigant we have a varied range of knife sets. From small to extensive sets. With or without knife block. In or exclusive scissors and with a discount and without!

Unfortunately, engraving is not (yet) possible with us.

We do not sharpen knives for our customers ourselves, but we do have a wide range of knife sharpeners. From pull-through sharpeners and sharpening rods to sharpening stones with different grain sizes that allow you to sharpen your knives like new again. Do you want to know exactly how to sharpen your knife with a sharpening stone? Then download our free E-book !